Basic Security

Clients ask us how they can keep their site and email account more secure. While nothing can keep one 100% secure besides staying off the internet entirely, the following suggestions should help significantly.

Don’t use the same password across multiple sites.

It doesn’t matter how “good” the password is, it only takes one site to get hacked to have all your sites compromised. You can check your email address against a breached account database here: Have I Been Pwned.

If you find your email address on there, don't panic! Read the description of the breach. Look for the "Compromised Data" section on that breach.

Arrow pointing to compromised data section on Have I Been Pwned. Opens new window.

If it is a service you've signed up for, you will certainly want to change your password, which won't be too hard with a password manager (see below for information about password manager systems.)

Whenever you receive suspicious messages, it is not recommended to open them.

If you do open them, make sure that your mail client (Outlook, Thunderbird, Gmail, Apple Mail, etc) does not load images. Images and various attachments can sometimes be executed as programs without the recipient knowing. This is a good reason to have your computer scanned regularly.

If you need help managing many passwords, use a password manager.

Some good password managers are Enpass, BitWarden, and 1Password. Some services are free and others have a small monthly fee.

Scan your computer for viruses on a regular basis.

There are many options for antivirus programs and systems, including: Windows Defender (Built into Windows), MalwareBytes, Sophos, Avast, Norton, McAfee.

If you have a Comcast/Xfinity ISP account, you can get Norton for free. If you have an AT&T account, you can get McAfee for free.

Avoid the 'dark side' of the web

Avoid such sites (pornography, pirating services, free product offers) as websites in that space typically have more malware embedded.

Always use a separate, strong password for each site.

On our end, we already enforce a strong security policy for email addresses, but that doesn’t prevent you from using the same password across multiple sites, so please don’t do this. Also, we ask that you don't use a dictionary word in your password, this makes it much easier to guess what the password is and makes your email account much less secure. If you wish to change your PD/GO email account's password, you can do so here:

Mail Account Settings

Log in with your email address and current password, and then make sure to update it in whatever mail client (Outlook, Thunderbird, Apple Mail, etc) you currently use.

We hope you find this information helpful! If you have a question related to your PD/GO account security, please do not hesitate to reach out to us.

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